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FREQUENTLY ASKED QUESTIONS

How do I track my order?

Your order confirmation email will show your order tracking number. Please enter your tracking number within the United States Postal Service link provided below.  

https://tools.usps.com/go/TrackConfirmAction?tLabels=

 

What are your delivery options?

To ensure safe and timely delivery The Sass Boutique ships with the United States Postal Service. 

Do you provide International delivery?

Yes International delivery is available. There will be an additional fee for this shipping service. 

What is your returns policy?

Please see our "RETURNS" page for information regarding returns of merchandise. 

 

How can I contact you?

Please email us at admin@thesassboutique.com or click the "Customer Care" tab above for any inquiries or questions. Our Customer Care team will respond within 24 hours*

(timeframe may increase during holiday season, but the Sass Boutique works hard to maintain the best customer care for our customers.)

What if my item is having quality issues?

We do apologize if you have received an item with quality issues. We do inspect every item before shipment, but quality issues can occur within a fabric or stitching. If you are experiencing quality issues with our product(s) please reach out to us via email and we would be happy to help!

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